Problem with provisioning

Aug 10, 2011 at 5:06 PM
I just installed the Snomtastic and tried both of the DHCP ways describes.

and still can't see my snom 320 device in the admin website.

this is the log I'm keep getting from the device:

1/1/1970 00:00:00 [1] Starting up 1/1/1970 00:00:00 [5] Realloc'd Polltable 11/1 24/12/2001 00:00:10 [1] read_old_settings: No /snomconfig/raw_settings found for reading. 24/12/2001 00:00:11 [5] read_xml_settings: found phone-settings XML header 24/12/2001 00:00:11 [5] read_xml_settings: found one byte encoding: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: ip_adr = '10.70.40.76', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: netmask = '255.255.255.0', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: update_server = 'http://mydom-snomtastic.mydom.local', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: dns_domain = 'tbsi.local', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: dns_server1 = '10.70.100.1', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: dns_server2 = '10.70.100.2', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: gateway = '10.70.40.254', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: utc_offset = '-36000', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: ntp_server = '10.70.100.1', set.need_apply: 1, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: timezone = 'USA-10', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: tone_scheme = 'AUS', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: log_level = '0', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: update_filename = 'snom/setings/snom320.xml', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: firmware_version = 'snom320-SIP 8.5.8.1', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: retry_after_failed_register = '10', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: uboot_version = '1.1.3-s', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: show_ivr_digits = 'off', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: empty_tls_client_cert = 'true', set.need_apply: 0, finished: 0, need reboot to apply: 0 24/12/2001 00:00:11 [7] settings::read_one_setting: cancel_conference = 'true', set.need_apply: 0, finished: 0, need reboot to apply: 0


any help will be appreciate...
Coordinator
Aug 15, 2011 at 2:21 AM

rambo79,

Make sure the phone is "reset" after DHCP has been configured.

After a reboot check the Setting URL.

If it is pointing to [server]/register.aspx then DHCP is OK and there is a problem with the server (check the event log)

If it is pointing to [server]/phone/settings.aspx then all should be working and the phone should be registered in snomtastic. If it does not appear you should check the event log and confirm the system configuration settings.

If it is pointing somewhere else then DHCP is not working or set incorrectly.

 

Jamie.